{"id":912,"date":"2021-08-26T22:15:19","date_gmt":"2021-08-27T02:15:19","guid":{"rendered":"https:\/\/www.pandattitude.com\/?page_id=912"},"modified":"2026-03-20T18:55:43","modified_gmt":"2026-03-20T22:55:43","slug":"conditions-generales-de-vente-2","status":"publish","type":"page","link":"https:\/\/www.pandattitude.com\/accueil\/conditions-generales-de-vente-2\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"912\" class=\"elementor elementor-912\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b1753 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11b1753\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3e8360\" data-id=\"e3e8360\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e6ac1b elementor-widget elementor-widget-heading\" data-id=\"5e6ac1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong style=\"font-size: 2rem;font-style: inherit;text-align: center;font-family: var( --e-global-typography-primary-font-family ), Sans-serif\">Conditions G\u00e9n\u00e9rales de Vente<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31a24d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31a24d8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d420c9\" data-id=\"9d420c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dddbace elementor-widget elementor-widget-text-editor\" data-id=\"dddbace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>MENTIONS L\u00c9GALES<\/h1><p><strong>Prestataire<\/strong><br \/>SARL La Tribe Corp (LTC)<br \/>Capital social : 2 000 \u20ac<br \/>SIRET : 920 447 125 000 13<br \/>RCS Fort-de-France B 920 447 125<br \/>N\u00b0 TVA : FR95 920447125<br \/>Si\u00e8ge : 12 Rue des Arts et M\u00e9tiers, Lotissement Dillon Stade, 97200 Fort-de-France<br \/>Repr\u00e9sentante : Rachel Lawal, G\u00e9rante<br \/>Email : secretariat@pandattitude.com<br \/>T\u00e9l : +596 696 07 49 33<\/p><p><strong>H\u00e9bergeur<\/strong> : o2switch \u2014 222 Bd Gustave Flaubert, 63000 Clermont-Ferrand<\/p><p><strong>Assurance RC Pro<\/strong> : MAIF \u2014 N\u00b0 soci\u00e9taire 7606100A<\/p><p><strong>M\u00e9diateur<\/strong> : CM2C, n\u00b0 W751237320, valide \u2192 22\/02\/2029<br \/>Plateforme ODR : <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p><hr \/><h1>CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV)<\/h1><h3>Article 1 \u2014 Identification<\/h3><p>Prestations propos\u00e9es par SARL La Tribe Corp sous la marque <strong>Pandattitude<\/strong> et\/ou <strong>Panda Village<\/strong>.<\/p><h3>Article 2 \u2014 Objet<\/h3><p>Vente \u00e0 distance et sur place de : animations familiales (\u00ab Panda Village \u00bb, chasses au tr\u00e9sor), ateliers et stages bien-\u00eatre\/cr\u00e9ativit\u00e9, formations m\u00e9thode VITA, tout \u00e9v\u00e9nement pr\u00e9sentiel.<\/p><h3>Article 3 \u2014 Informations pr\u00e9contractuelles<\/h3><p>Conform\u00e9ment aux art. L.221-5 et L.111-1 Code conso : caract\u00e9ristiques, prix TTC, date, coordonn\u00e9es, paiement, r\u00e9tractation, garanties, r\u00e9siliation, m\u00e9diation.<\/p><h3>Article 4 \u2014 Description des prestations<\/h3><p>Fiche descriptive par \u00e9v\u00e9nement : intitul\u00e9, date, horaires, lieu, public, capacit\u00e9, mat\u00e9riel, programme, contre-indications. Modification possible si circonstances (m\u00e9t\u00e9o, s\u00e9curit\u00e9).<\/p><h3>Article 5 \u2014 Inscription et commande<\/h3><p><strong>5.1<\/strong> En ligne (Stripe, Jotform) ou sur place. D\u00e9finitive apr\u00e8s confirmation email.<br \/><strong>5.2<\/strong> Double validation obligatoire en ligne (art. L.221-14 Code conso).<br \/><strong>5.3<\/strong> Confirmation par email : description, date, lieu, prix, conditions annulation, n\u00b0 r\u00e9servation.<br \/><strong>5.4<\/strong> Mineurs : inscription par repr\u00e9sentant l\u00e9gal qui assume la surveillance.<\/p><h3>Article 6 \u2014 Tarifs et paiement<\/h3><p>Prix TTC, variables selon prestation. CB via Stripe, esp\u00e8ces sur place, virement sur demande. Donn\u00e9es bancaires jamais stock\u00e9es. Facture\/re\u00e7u par email.<\/p><h3>Article 7 \u2014 Droit de r\u00e9tractation et annulation<\/h3><p><strong>7.1 Exception l\u00e9gale<\/strong> : art. L.221-28 12\u00b0 Code conso (services loisirs \u00e0 date d\u00e9termin\u00e9e).<\/p><p><strong>7.2 Politique d&rsquo;annulation (engagement commercial) :<\/strong><\/p><ul><li>Plus de 14 jours : 100 % rembours\u00e9<\/li><li>Entre 7 et 14 jours : 50 % (ou report)<\/li><li>Moins de 7 jours : aucun remboursement (avoir possible)<\/li><li>No-show : aucun remboursement<\/li><\/ul><p>Report sous r\u00e9serve de dispo, valable 6 mois.<\/p><p><strong>7.3<\/strong> Email \u00e0 secretariat@pandattitude.com. Remboursement sous 14 jours.<\/p><h3>Article 8 \u2014 Annulation par le Prestataire<\/h3><p>Nombre insuffisant, m\u00e9t\u00e9o dangereuse, force majeure, indisponibilit\u00e9. Remboursement int\u00e9gral sous 14 jours. Pr\u00e9avis 48h minimum sauf force majeure.<\/p><h3>Article 9 \u2014 Garanties<\/h3><p>Obligation de moyens. Aucune garantie m\u00e9dicale.<\/p><h3>Article 10 \u2014 Limitation de responsabilit\u00e9<\/h3><p>Pas de responsabilit\u00e9 pour : imprudence client, objets personnels, force majeure, infos m\u00e9dicales non communiqu\u00e9es. Limit\u00e9e au montant pay\u00e9.<\/p><h3>Article 11 \u2014 Force majeure<\/h3><p>Art. 1218 Code civil. Cyclones, alertes m\u00e9t\u00e9o, s\u00e9ismes, \u00e9pid\u00e9mies, gr\u00e8ves, d\u00e9faillance lieu.<\/p><h3>Article 12 \u2014 Propri\u00e9t\u00e9 intellectuelle<\/h3><p>Contenus p\u00e9dagogiques, m\u00e9thode VITA, supports = propri\u00e9t\u00e9 exclusive LTC\/Rachel Lawal. Usage personnel uniquement. Reproduction interdite.<\/p><h3>Article 13 \u2014 Vente sur place<\/h3><p>CGV applicables. Pas de r\u00e9tractation si montant \u2264 35\u20ac (art. L.221-3). Au-del\u00e0 : formulaire r\u00e9tractation remis.<\/p><h3>Article 14 \u2014 Droit applicable et litiges<\/h3><p>Droit fran\u00e7ais. M\u00e9diation CM2C. Tribunaux domicile du consommateur. Fort-de-France pour professionnels.<\/p><h3>Article 15 \u2014 Modifications<\/h3><p>CGV en vigueur au jour de la commande.<\/p><p><em>Derni\u00e8re mise \u00e0 jour : 19 mars 2026<\/em><\/p><hr \/><h1>POLITIQUE DE CONFIDENTIALIT\u00c9 (RGPD)<\/h1><p><strong>\u00c9v\u00e9nements Pandattitude<\/strong><\/p><h3>1. Responsable de traitement<\/h3><p>SARL La Tribe Corp \u2014 12 Rue des Arts et M\u00e9tiers, 97200 Fort-de-France<br \/>DPO : Rachel Lawal \u2014 secretariat@pandattitude.com<\/p><h3>2. Donn\u00e9es collect\u00e9es<\/h3><p><strong>2.1 \u00c0 l&rsquo;inscription :<\/strong><br \/>Identit\u00e9 (nom, pr\u00e9nom, email, t\u00e9l) = ex\u00e9cution contrat (art. 6.1.b)<br \/>Mineurs (nombre, pr\u00e9noms, \u00e2ges) = ex\u00e9cution contrat<br \/>Sanitaire (allergies, traitements, contact urgence \u2014 stages multi-jours uniquement) = int\u00e9r\u00eat l\u00e9gitime \/ int\u00e9r\u00eats vitaux<br \/>Paiement = Stripe exclusivement, jamais stock\u00e9 par le Prestataire<\/p><p><strong>2.2 Pendant l&rsquo;\u00e9v\u00e9nement :<\/strong><br \/>Photos\/vid\u00e9os = consentement explicite (art. 6.1.a)<br \/>Feuille d&rsquo;\u00e9margement = int\u00e9r\u00eat l\u00e9gitime<\/p><p><strong>2.3 Via QR code \/ formulaire :<\/strong><br \/>Email pour l&rsquo;\u00e9v\u00e9nement = ex\u00e9cution contrat<br \/>Email newsletter (si opt-in coch\u00e9) = consentement (art. 6.1.a)<\/p><p><strong>Important<\/strong> : consentement newsletter = distinct de l&rsquo;inscription \u00e9v\u00e9nement. Case s\u00e9par\u00e9e, opt-in.<\/p><h3>3. Finalit\u00e9s<\/h3><p>(1) Gestion r\u00e9servations, (2) Communication \u00e9v\u00e9nement (rappels, modifs), (3) S\u00e9curit\u00e9 participants (fiches sanitaires), (4) Facturation\/obligations comptables, (5) \u00c9v\u00e9nements futurs (avec consentement opt-in).<\/p><p><strong>Pas fait<\/strong> : z\u00e9ro vente donn\u00e9es, z\u00e9ro profilage, z\u00e9ro pub cibl\u00e9e, z\u00e9ro cession partenaires, z\u00e9ro d\u00e9cision automatis\u00e9e.<\/p><h3>4. Sous-traitants<\/h3><ul><li><strong>Stripe Payments Europe<\/strong> (Irlande\/USA) \u2014 PCI-DSS + clauses contractuelles<\/li><li><strong>Jotform<\/strong> (UE) \u2014 formulaires inscription<\/li><li><strong>Brevo<\/strong> (France) \u2014 emails<\/li><li><strong>o2switch \/ Infomaniak<\/strong> (France) \u2014 h\u00e9bergement site<\/li><\/ul><p>Aucun autre tiers.<\/p><h3>5. Dur\u00e9es de conservation<\/h3><ul><li>R\u00e9servation (nom, email, t\u00e9l) : 3 ans apr\u00e8s \u00e9v\u00e9nement<\/li><li>Facturation : 10 ans (art. L.123-22 Code de commerce)<\/li><li><strong>Fiches sanitaires mineurs : destruction sous 30 jours post-\u00e9v\u00e9nement<\/strong><\/li><li>Photos\/vid\u00e9os : dur\u00e9e illimit\u00e9e sauf retrait consentement<\/li><li>Emails marketing : jusqu&rsquo;au d\u00e9sabonnement<\/li><li>Feuilles \u00e9margement : 3 ans<\/li><\/ul><h3>6. Droits<\/h3><p>Acc\u00e8s (art. 15), Rectification (art. 16), Effacement (art. 17), Limitation (art. 18), Portabilit\u00e9 (art. 20), Opposition (art. 21), Retrait consentement, Directives post-mortem.<\/p><p>Email : secretariat@pandattitude.com + justificatif identit\u00e9. R\u00e9ponse sous 30 jours.<br \/>CNIL : <a href=\"https:\/\/www.cnil.fr\">www.cnil.fr<\/a><\/p><h3>7. S\u00e9curit\u00e9<\/h3><p>HTTPS\/TLS sur pandattitude.com. Paiement Stripe PCI-DSS. Moindre privil\u00e8ge. Fiches sanitaires en format s\u00e9curis\u00e9, d\u00e9truites post-\u00e9v\u00e9nement. Notification CNIL 72h en cas de violation (art. 33).<\/p><h3>8. Cookies<\/h3><p>pandattitude.com : cookies techniques uniquement. Z\u00e9ro traceur pub sans consentement. Bandeau consentement.<\/p><h3>9. Transferts internationaux<\/h3><p>Stripe USA = clauses contractuelles types. H\u00e9bergement et emails = France\/UE.<\/p><h3>10. Modifications<\/h3><p>Information par email pour toute modification substantielle.<\/p><p><em>Derni\u00e8re mise \u00e0 jour : 19 mars 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente MENTIONS L\u00c9GALES PrestataireSARL La Tribe Corp (LTC)Capital social : 2 000 \u20acSIRET : 920 447 125 000 13RCS Fort-de-France B 920 447 125N\u00b0 TVA : FR95 920447125Si\u00e8ge : 12 Rue des Arts et M\u00e9tiers, Lotissement Dillon Stade, 97200 Fort-de-FranceRepr\u00e9sentante : Rachel Lawal, G\u00e9ranteEmail : secretariat@pandattitude.comT\u00e9l : +596 696 07 49 33 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-912","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/pages\/912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/comments?post=912"}],"version-history":[{"count":35,"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/pages\/912\/revisions"}],"predecessor-version":[{"id":25321,"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/pages\/912\/revisions\/25321"}],"wp:attachment":[{"href":"https:\/\/www.pandattitude.com\/accueil\/wp-json\/wp\/v2\/media?parent=912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}